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Effective Date: November 2025
Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, sign up for an account, or use our tools and services.
By using this website, you agree to this Privacy Policy.
If you do not agree, please discontinue use of the site.
We collect information necessary to operate our software and provide customer support.
a. Information you provide directly
Name, email address, and account login details
Payment and billing information (processed securely via Stripe)
Any details provided through support forms, chat, or email communication
b. Information collected automatically
When you use our site or app, we automatically collect:
IP address and browser type
Device type, operating system, and screen size
Pages visited, time spent, and referring URLs
Usage data such as login times, clicks, and app interactions
c. Payment Information
Payments are securely processed by Stripe. We do not store or have access to your credit card details. Stripe’s own privacy policy can be found at https://stripe.com/privacy
.
We use the information we collect to:
Provide and maintain access to your account and the Negative Keyword List Builder app
Process payments and subscription renewals
Respond to support requests and communicate updates
Improve website functionality, usability, and security
Send service-related or product update emails (you may unsubscribe anytime)
Comply with legal, accounting, and tax obligations
We do not sell or rent your personal information to any third parties.
Our website uses cookies to:
Remember your login session
Improve performance and usability
Collect analytics via Google Analytics 4 (GA4)
You can control cookies through your browser settings.
Disabling cookies may impact your experience using our app.
Your data is stored securely using reputable cloud hosting providers with encryption, firewalls, and regular security updates.
We take reasonable technical and organisational measures to protect your information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no online service can be completely secure, and we cannot guarantee absolute protection.
We retain your information only for as long as necessary to:
Maintain your account and deliver services
Meet legal and accounting obligations
Resolve disputes
When you cancel your account, your data will be deleted within a reasonable timeframe unless required for legal purposes.
We may store or process your data using third-party providers located in other countries.
These providers comply with applicable privacy standards such as the GDPR, CCPA, and Australian Privacy Principles to ensure your information is protected.
Depending on your location, you may have rights to:
Access or request a copy of your personal information
Request correction or deletion of your data
Withdraw consent to marketing communications
Object to or restrict certain types of data processing
To exercise these rights, email us at support@negativekeywordlistbuilder.com
.
We may require verification before processing requests for security reasons.
We use trusted third-party platforms for:
Payments: Stripe
Analytics: Google Analytics 4
Hosting: Secure cloud infrastructure
Email delivery: Transactional email services (e.g. Postmark, SendGrid)
Each provider follows their own privacy and data-protection policies.
Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors.
If you believe a child has provided personal data, please contact us immediately.
We may send you occasional updates, offers, or educational emails about digital marketing and Google Ads optimisation.
You can unsubscribe from any email at any time by clicking the unsubscribe link in the message.
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The updated version will be posted on this page with a new effective date.
For privacy-related questions or concerns, please contact:
Negative Keyword List Builder
Attn: Privacy Officer
North Lakes, Queensland, Australia
info@negativekeywordlistbuilder.com